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Q &
A
Your questions
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Read answers to your most common questions about Bright Network and its founder,
Ray D’Andrade, your lead developer on all projects. Below are his answers
to your questions about his background, fees, competencies, and management style.
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1) Will my project be a priority?
Like many consultants, I prioritize projects against customer need and workload. We can discuss any specific
deadlines you may have, but know that if I (more...)
2) How does this work? Take me through your customer's typical development process.
Most of my customers come from the web or by referrals. So if you are reading this after finding me on a search engine, you are in good company.
So (more...)
3) How long will it take you to build my application?
As you'd surmise, the answer is "it depends" as every job is different and it depends on the depth of your project and its interdependencies.
I am up front (more...)
4) Do you offer work on paid "test projects?"
Some customers find comfort in paying consultants for "pilot projects" in which they can test their services before committing to use their
expertise for (more...)
5) After you build it, will my new application do what I want it to do?
I have complete confidence in my abilities to deliver what you need based on what is outlined in our proposal. As the project evolves,
you get to look at (more...)
6) How easy is installation?
Once the software is ready, I do all installations on-site at a time convenient for your business. I have much implementation experience and
since I've (more...)
7) How well will it integrate with my current systems?
Any integration I design is specific to your computing environment. I have a lot of integration experience which helps me foresee any
potential problems (more...)
8) Do work with, or research, 3rd Party Vendors on my behalf?
Yes. I can research new vendors based on your needs or work with existing vendors you may have.
9) What can go wrong?
Not that I'm faultless, but a problem I sometimes encounter is if a customer is not sure of their requirements. Sometimes my point person doesn't
have a (more...)
10) What if you are "hit by a bus?"
A valid concern and not one some customers like to ask. I always give my customers their software source code and work with viable products
that are going (more...)
11) What kind of support do you offer?
At Bright Network, the majority of our software support requests are handled immediately over the phone, remotely. This saves time and money
because I do (more...)
12) Can I keep the source code you develop?
The source code is yours. I always give my customers the source code at the end of the project. You should question a developer who will not
give you the (more...)
13) What if I can't find our existing source code for you to work on? Or it's encrypted?
Well, if your code is missing, I can do my own search on your systems for the code. If it is truly missing, then there really is no other
choice than to (more...)
14) How will you behave when something goes wrong?
Calm. If there is a problem, I've probably seen it before and I'm confident in my ability to troubleshoot any issue.
15) What would help me prepare before hiring you or any other consultant?
- Try to define your needs as sharply as you can.
- If you have existing software, know where your source code is, and make (more...)
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